Diversity and Inclusion in the Global Workplace: Aligning Initiatives with Strategic Business Goals

Bethany Mickahail (Ch. 6 & 8)

Carlos Tasso Eira de Aquino, Robert W. Robertson (Co-Editors)

Chapter 6: Numerous studies have been conducted on changing corporate, nonprofit, educational, and other workplace cultures over the last two decades. However, even as the need for change is recognized, the question arises how are strategic decisions made in order to have transformative alterations in management decisions to promote new innovative products, solutions, and resources? This chapter will define, highlight, and discuss through interactive case studies and exercises, Design Thinking implementation in the corporate, educational, governmental, and nonprofit workplaces. Through practical scenarios, readers will be guided through the wonderful, human-centered ventures of Design Thinking principles for problem-solving, the implementation and planning of transforming recommendations revealed through the process.

Chapter 8: Managers, leaders, and change agents in the workplace must be knowledgeable and sensitive to the issues and challenges faced by persons with disabilities. Specific laws govern how employers ensure equality in the workforce for persons with disabilities. This chapter will outline the scope of the nation’s disability protection laws while also highlighting the issues and challenges facing workers with disabilities. Notable corporate, educational, and governmental policy efforts to recruit, mentor, and maintain workers with disabilities will be discussed along with the value and benefits of inclusion in the workforce. The focus on progressive corporate, educational, and governmental policy efforts and strategies will reinforce existing workable solutions for consistent employment opportunities for workers with disabilities